United Kingdom

Specialising in high quality CAT A and CAT B fitout and refurbishments, we are committed to collaboration, long-term partnerships, and end-to-end solutions.

Working closely with international brands and the UK’s biggest businesses, we transform new and heritage buildings, uplift sustainability standards, deliver complex live-sites, and roll-outs.

Committed to growing and servicing long-term relationships with global brands and the UK’s best businesses, works range from luxury high-end hotel and retail, to the next generation of workplaces, across sectors to help accelerate our clients’ priorities.

Locally led, global outlook

Backed by our Australian parent company, we leverage the global knowledge, digital-first processes, and strong balance sheet of a £1.4bn GBP business to offer the skill and certainty of a global leader for works of any scale.

From modern landmarks to heritage icons, we offer a complete solution led by local, specialist teams.

Our executive and management teams support a full suite of delivery and corporate staff dedicated to the local market.

£1.4bn

International annual revenue

26

Years of operation

£400m+

Project size from 5k to £400m+

1,200+

Experienced global team

High quality works tailored to your needs

Specialising in high quality fitout and refurbishment with a focus on collaboration, long-term partnerships, and end-to-end solutions, we give you complete confidence.

Our local, London-based team has direct knowledge and experience in the delivery of high quality fitout and refurbishment projects from £1k to £50m. Over 80% of our project delivery is Design and Build, demonstrating that we have the flexibility to partner directly with external design teams to bring proof of concept formats to life, and also offer full end-to-end design and build services.

We set a high benchmark and have a strong track record in premium spaces demanding outstanding design and high-end finishes. This makes us an excellent choice for experience-based hospitality, high-end retail, and residential display suite work.

Our meticulous attention to detail has continually redefined the industry standard. This has been embedded in our business since the beginning.

Built on strong foundations

We have over 25 years’ experience and more than 1,200 employees globally. Our work is guaranteed by our parent company – one of Australia’s largest construction companies, with a strong balance sheet, no debt, and a 85% repeat client rate.

By being collaborative, transparent, and flexible with a solution-focused mindset, we can do what others can’t. It’s all part of our strong can-do culture and at its heart, our values, which every Built team member lives and breathes.

Director NSW Fitout & Refurbishment, Small Works, ACT, NZ & UK

Joshua Whittaker

Josh leads Built’s New South Wales Fitout & Refurbishment, Australian Capital Territory, United Kingdom, and New Zealand businesses, and has over 20 years’ experience delivering projects across all sizes and sectors. With an industry reputation for solving complex problems and delivering projects in diverse live environments, his collaborative approach and ability to build relationships is what drives exceptional outcomes on his projects.

Director, UK

John de Smet

With over 35 years’ in the construction industry, John has excellent business acumen and significant industry experience across an extensive sector list. John understands the complexities of all delivery methods and the roles and responsibilities within them as he manages workforces in excess of 100 people across Australia and the United Kingdom.

General Manager, UK

James Catchpole

James leads our UK business and has over 15 years’ experience in delivering complex projects in both the UK and Australia. James has a reputation for delivering exceptional results through his collaborative approach with clients, combined with his extensive skills across tendering, design, procurement, programming, subcontractor management, and quality control.

Director

Jon Stone

Jon is responsible for our WA business and has over 20 years’ industry experience. Jon is a well-respected construction industry leader, having delivered projects to the value of $5bn for Tier 1 builders in the UK, Western Australia, and South Australia over the last 15 years.

Senior Commercial Manager

Marc Roberts

Marc has over 25 years’ experience within the construction industry across project delivery and commercial roles. At Built, Marc is responsible for overseeing and advising on risk and governance and ensuring operational excellence in commercial management.

Director HSE

Paul Farrell

Paul brings over 25 years’ experience as a workplace health and safety professional, providing process, planning, and delivery expertise across a range of sectors including steel, oil and gas, aviation, and construction. He is known for his authenticity, visible safety leadership, and genuine care of others to drive a generative safety culture.

Director Strategic Growth, Corporate Affairs & Marketing

Kaitlyn Davidson

Kaitlyn has 15 years experience in the property industry with prior roles at Rider Levett Bucknall and Property Council of Australia. She is responsible for developing Built’s strategies to assist with strategic growth, identifying emerging markets, government relations, PR and media, brand, marketing and communications, and submissions.

Kaitlyn sits on the Board of the Australian Contractors Association.

Director People & Culture

Sarah Wilson

Sarah has over 20 years’ experience in Human Resources working across construction, professional services, IT, and utilities sectors. She is responsible for Built’s people programs including recruitment, our Built Worthy culture, training, and development.

Our Projects

Our London-based team specialises in high quality fitout and refurbishment projects. With involvement from concept to delivery, we have greater accountability and ownership and are committed to delivering on time, in budget, and to the highest quality and safety standards.